FAQ

Product

Yes. These are not normal tights. Our tights last a long time and do not break. You can wash them, wear them daily and say goodbye to buttons/prints.

One pantyhose can replace a hundred pairs of pantyhose and you don't have to throw them away.

Our tights have been tested to last more than 100 times longer than regular tights. It depends on your care and the amount of wear and tear, but we do our best to be the strongest in the industry. We ensure that you save a lot of money because you do not have to buy tights again and again.

We recommend washing the tights by hand. If you want to wash them in the machine, it is best to do this at 30 degrees in a separate bag. Then let them air dry. We recommend always washing them in a laundry bag. The best laundry bags for our tights can be found on our website.

If you have received the wrong tights, please contact us at: info@minvoir.com

Sometimes the tights can have black lines, this is completely normal with tights. These lines look like bows, but they are not. You can easily fix these black lines by squeezing each side of the line at the same time with your hands and pulling a few times (horizontally and vertically). Don't worry about the tights, you can pull them ;)

Payment & order

You can pay with:

- iDeal

- PayPal

- Credit card (VISA, MasterCard, American Express)

- Klarna

- Bancontact

- KBC

- Belfius

- Giropay

- Apple pay

and more. See during checkout.

A change or cancellation is not possible. If you have ordered something by mistake, or have any questions about it, please contact us: info@minvoir.com .

Shipping & Delivery

Yes we have free shipping on all orders in the Netherlands and Belgium. For other countries we charge a small amount.

We ship our products with different shipping companies based on the country you live in. In a short time after you place your order, you will receive a tracking link from the shipping company emailed to you.

Shipping time: If we receive your order before 10 p.m., it will be shipped from our warehouse the same evening.

The estimated delivery time for the Netherlands and Belgium is: Next day delivery.

The estimated delivery time for Germany is: 1-2 working days

The estimated delivery time for the rest of Europe is between: 1-3 working days.

We have no minimum order value.

Mate

On each product page there is a 'size chart' button below the price of the product. If you click on it, a size chart will appear.

All our tights have a lot of stretch. If you are in doubt about your size, take one size larger.

Animals

Yes, your tights can withstand the claw of a cat or dog. They are resistant to sharp objects, so no ladder will enter. A small hole may appear in place of the ladder, so we advise you to be careful with sharp things. It's still pantyhose.

Returns and warranty

We offer a 90 day warranty on all our tights. This means that if you get a ladder in your tights within this time frame, we will offer a solution for you.

You will then receive a refund, a new product or a big discount on a new pair. Please contact us by email info@minvoir.com and we will check your warranty eligibility.

Most of our products are intimate/hygiene products, so once they leave our center they are non-returnable. This means that all orders are final. If you have any problems or questions, please email info@minvoir.com and we'll see what we can do.

If you have any problems with your orders or with the items you have received, please email info@minvoir.com . We are happy to help you.